Mobility Solutions

Public Service

Our Service

Mobility Solutions is a specialised wheelchair and seating assessment service based at Kahui Marino, Pt Chevalier Clinical Centre in Pt Chevalier, Auckland. We cover the greater Auckland region, with clinics on site and in some situations may visit people in their own homes, schools and work places as clinically required. 

Mobility Solutions provides a service to people of all ages whose mobility and seating needs are long term, complex, and require individualised solutions.

 If you have any questions about whether we are the right service to work with you, please review our Indicators for Wheeled Mobility and Postural Management Level 2 Credential download sheet.

 There are other services that can meet the needs of clients with less complex requirements; these include:

•   Community Occupational Therapists or Physiotherapists, from Health New Zealand Te            Whatu Ora        
•    School Therapists
•    Hospital Therapists
•    Child Development Team Therapists
•    Group Special Education Therapists
•    Therapists who work in other facilities such as rest homes or private hospital

The Team

We are a team made up of wheelchair and seating therapists who are either occupational therapists or physiotherapists. We also have therapy assistants, wheelchair technicians and other support staff to help us in the day-to-day running of our service.

Process

An assessment will be completed to determine if your needs meet the Wheeled Mobility and Postural Management Level 2 clinical indicators and Ministry of Social Development funding criteria.

If you meet the service and funding criteria, following your initial assessment, we complete equipment applications on your behalf to Accessable (the EMS funding provider).

Once funding is approved, we will work with you and coordinate trial of the recommended equipment solution that will best meet your wheelchair and/or seating needs.

For more information, please see the Frequently Asked Questions and Our Process download sheets.

 For more information about Accessable or the Disability Support Services funding criteria, please refer to:

·       www.disabilitysupport.govt.nz/providers/equipment-and-modification-services

·       www.accessable.co.nz

Follow Up

After completion of your wheelchair and seating solution, we offer reviews when required onsite at Kahui Marino.

The purpose of this review is to make any necessary adjustments or alterations to your existing equipment, in order to meet your changing needs.

Update: In consultation with the Ministry of Social Development, our recommended review timeframes are changing from Monday 3rd March 2025. 

 The new recommended guidelines for frequency of review are as follows: 

•      Clients aged 0-15 years old- Annually
•      Clients aged 16-20 years old- Every two years
•      Clients with diagnosis of Motor Neuron Disease- Annually
•      Age 21+ - Every four years

At any stage, we may determine that your needs can be met by your local services at which point you will be closed to our service.

Accessable will continue to service your Ministry funded wheelchair and seating equipment annually.

Services provided Complex Wheelchair and Seating Assessment

•          Subjective interview to gather detailed information on your current presentation and functional needs
• Physical evaluation in lying and sitting positions to identify postural needs
• Body measurement to ensure proper fit and prescription of wheelchair and seating solution

Review Clinic        

• Make any necessary adjustments or alterations to your existing equipment to allow it to meet your needs better
• Complete requests to Accessable if your repair needs are significant
• Order “like for like” replacement seating if indicated (this cannot be done for wheelchairs, customised seating or parts)
• Complete a referral with you if we identify that your needs have altered significantly

Hours

Mon - Fri: 8:00am - 4:00pm

Contact

54 Carrington Road, Pt Chevalier, Auckland

Street address

54 Carrington Road
Point Chevalier
Auckland 1025

Based at Kāhui Mārino

Email: mobility@adhb.govt.nz

Phone: 0800 631 1234

The information on this page has been provided by healthpoint.co.nz, helping people better understand and use New Zealand health services.