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January 2021 Gemma Hinckesman, Staff Nurse – Critical Care

"Gemma went above and beyond for our family. She was patient, kind, caring and so thoughtful. Gemma listened carefully to every word and was intuitive, predicting needs we didn’t even know were needed. She made the long nights spent waiting and worrying more comfortable. Not only did she do everything in her power to make my mum comfortable, she did everything to help our family feel comfortable.Gemma deserves recognition for her hard work and kindness. She made all the difference to our heart-breaking experience and we will never forget what she did for our family."

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